activating and using the UPXPRESS service, you acknowledge
that you have read, understood, and agree to accept the Terms
and Conditions of this agreement. You agree that your shipments
may be carried through intermediate stopping places including
a country other than the country of departure and that UPXpress
may substitute alternate carriers or aircraft and may without
notice and with due regard to your interests, substitute other
means of transportation.
will be provided with an official physical street address
for your exclusive use. The rights to the physical street
address belong to us.
Access to the foreign addresses is restricted solely to our
personnel. You are only permitted to have packages sent to
the shipping addresses and to have the shipments on-forwarded
may choose to have packages delivered to your business or
home address. We will make three (3) attempts to deliver your
packages between 8:00 a.m. and 4:00 p.m., Monday through Friday.
If no one is present to receive your packages, a note will
be left to advise you of a failed delivery attempt. Your packages
will then be brought back to our facility where you may make
arrangements to have the packages collected.
You agree to use the UPXPRESS service only for lawful
purposes and conform to all federal, state, local government
and postal regulations in the U.S and in Trinidad. You further
agree that you shall not use, nor permit the shipping address
to be used to send, deliver, receive, or store items of unusual
intrinsic value such as cash, negotiable securities, jewelry,
furs or the like,Seditious and obscene publications or any
type of mail and magazines.
MATERIAL OR DANGEROUS GOODS
Any packages or goods, which are considered by the
Department of Transportation (DOT), the International Air
Transportation Association (IATA), and/or the International
Civil Aviation Organization (ICAO) as "restricted articles",
"hazardous material", or "dangerous goods",
will be sent into Trinidad via airfreight as cargo. The cost
associated with this will be handled on an individual basis
and is not based on the rates mentioned on this site.The cost
associated with this will be handled on an individual basis
and is not based on the standard tariff. This is primarily
due to the cost associated with the special handling, packaging
and paperwork required to handle hazardous material or dangerous
responsibility of UP Xpress begins when the packages are received
at the warehouse of its agent in Miami. UP Xpress will not
be held liable for packages that are lost, delayed or damaged
while in transit to the warehouse.
We are not liable for delays in delivery, damages of any kind
(whether direct, indirect, incidental, special, or consequential)
including but not limited to loss of income, loss of interest,
loss of profit, loss of business opportunity, loss of use
of contents, breach of other contracts, or any loss or damage
arising from the inherent nature of the goods, whether or
not we had knowledge that such damage might be incurred, even
if the delay is our fault in retrieving the shipment, transporting
the shipment, or delivering the shipment. We will not be liable
for your acts or omissions, including but not limited to incorrect
declaration of goods, improper or insufficient packaging or
marking or addressing of the shipment, or for acts or omissions
by the consignor or consignee or anyone else with an interest
in the shipment.
shall be responsible for ensuring that an invoice accompanies
every shipment. Failure to do so may result in delays and
abandonment of shipments. Where shipments arrive without proper
documentation UP Xpress will ship the goods into Trinidad
and notify the consignee in Trinidad. UP Xpress will provide
the customers with a delivery notification and a copy of the
air way bill to be presented for clearance. This will end
UP Xpress' responsibility for the goods and payment will become
applicable immediately. The customer may choose to have the
supplier produce a duplicate invoice and have it sent to Trinidad
or may present evidence of value to customs for clearance.
All necessary storage will be for the consignee's account
pending an invoice being produced for clearance.
we will not be liable if you or the consignor violates any
of the terms of the agreement. We do not accept for shipment
cash, currency, or other security instruments.
we will not be held liable for loss, damage, or delay caused
by any events we cannot control, including but not limited
to acts of God, "force majeure", or the action or
omissions of any governmental or public authority (including
but not limited to customs or health officials), or omission
by anyone outside of us. We reserve the right, without admitting
liability, to refund transportation charges at our sole discretion,
but are not obligated to do so.
consideration of the international transportation charges
for the movement of packages by UPXPRESS, it is agreed that
the maximum liability on each shipment will be $50.00 U.S.
Additional insurance coverage is available upon request for
an additional fee. All requests must be made in writing and
arranged and paid for in advance.
will refuse any item shipped to our address damaged or opened
and will notify the consignee. No claims will be accepted
nor honoured by us with respect to these items, and we will
have no liability or responsibility.
make no warranties, express, or implied.
The shipment may, at our option or at the request of governmental
authorities, be opened and inspected by such authorities or
us at any time.
The opening of a UPXPRESS account does not mean that you have
an open credit account with us. Credit is granted by us at
our sole discretion and may be revoked immediately if our
terms and conditions are not met. We reserve the right to
request full or partial payment on any shipment at anytime,
if the amounts exceed the usual line of credit we are prepared
With respect to UPXPRESS, even if you give us different payment
instructions, you will always be primarily responsible for
all charges including, transportation charges, all duties,
customs assessments, governmental penalties and fines, taxes,
brokerage fees, outlays, and our reasonable attorney fees
and legal costs and disbursements related to this package
in the case of default in payment.
You will be responsible to pay for all the charges associated
with packages you receive, even if the packages received were
unsolicited by you (e.g. junk mail), were received opened
or in a damaged condition, or the contents fail to correspond
to the items you ordered. You will also be responsible for
any costs we may incur in returning the shipment to you, the
consignor, or warehousing it pending disposition. We are not
obligated to advance any customs, government, or carrier's
fees or assessments, penalties, fines, or any other accessorial
clearance fees, and may at our sole discretion request certified
funds or cash from you before submitting an entry for clearance
to Customs. We have the right to suspend service should your
account not be in good standing, until the amount due is paid
in full, and you expressly acknowledge and agree with this
right. In the event that payment is not made prior to or upon
delivery, the outstanding balance shall bear an additional
service and handling charge at the rate of 1.5% per month
and we may turn the said account over to an attorney for collection.
If we turn the balance over to an attorney for collection
there shall then be added to the balance due, as and for attorney
fees, the actual reasonable fee to be paid to the attorney
for his services.
Any dispute hereunder, including any dispute or claim which
you may have, shall be heard exclusively in the courts of
original jurisdiction, Port of Spain, Trinidad, The West Indies
and you agree to submit to the jurisdiction of said courts.
If any provision herein is found to be invalid, unenforceable,
ambiguous and/or illegal, such provision shall not affect
the remaining provisions, and such remaining provisions shall
continue in full force and effect.
agree to pay all charges imposed by the Government of Trinidad
& Tobago, or any other government and/or agency, and/or
the carrier with respect to your mail and packages.
agree to pay any customs clearance charges imposed by us
or our affiliates with respect to your packages.
charges are calculated on the total actual weight or total
dimensional weight of all packages in a shipment, whichever
is greater. Dimensional weight is determined by using the
IATA volumetric standard, which is subject to change without
notice (LxWxH)/166 = This formula gives the Dimensional
weight in pounds.
reserve the right to adjust our charges to reflect any significant
fluctuation in the exchange rates and you agree to pay any
and all such additional charges with respect to your packages.
valued under TT $6,000.00 CIF (Cost, Insurance, and Freight)
will be cleared automatically as a "Non-Trade Entry"
by us unless prior arrangements have been made by you in
shipments valued over TT $6,000.00 CIF (Cost, Insurance,
and Freight) the Comptroller of Customs and Excise requests
that a "Formal Entry" be submitted. Upon receipt
of your written authorization and power of attorney, we
will prepare, make an entry, and clear the goods on your
behalf for an additional fee. If you prefer to process the
shipment yourself the inbound paperwork will be delivered
taxes, VAT, levies, imposts, deposits, or outlays, and other
charges are not included in the shipping rates and will
be determined by Customs, agencies, carriers, or similar
authorities using the vendor's or supplier's invoice that
accompanies the goods.
duties, taxes, and VAT or any other customs, agency, or
government charges advanced will be collected prior to or
When you order from a Catalog, the publisher may,
at their discretion, sell your name to other Catalogs or Publications.
UPXPRESS cannot control this, and is not responsible for the
amount of unsolicited (Junk) mail you receive. These will
not be shipped into Trinidad.
This agreement can be terminated by giving thirty (30) days
notice in writing. You will still be held responsible for
all charges resulting from arrival of any and all mail / and
UPXPRESS reserves the right to revoke, alter, add to or amend
any of the Terms and Conditions, in addition to any service,
features, or rate without notice.