To support our partners through these difficult times, ITC has developed the following 15-Point Action Plan for micro, small and medium-sized enterprises (MSMEs), business support organizations and governments. The plan supports internationally minded MSMEs through the crisis and allows them to be on the forefront of generating resilience, inclusiveness, sustainability and growth in the future. Business support organizations play the important role of agile, expert and trusted connectors between MSMEs and the government.